Frequently Asked Questions

We suggest one container (12–15 m³) for blocks, about 500 m² for slabs and 200 m² for cut-to-size products. We can offer special arrangements for samples and small first orders.

Yes. We send 30x30 cm sample tiles free of charge; the courier cost is for the buyer. For large projects we also prepare an A4-size finish comparison set.

Slabs in stock are ready in 7 days and made-to-order production in 3–5 weeks. Sea transit takes 9–14 days to Europe and 12–18 days to the Gulf.

Usually 30% in advance and the balance against shipping documents (T/T) or by letter of credit (L/C). For new customers an L/C and insurance are recommended.

Slabs are photographed and numbered one by one. In large projects block-to-block matching is done and loading follows the buyer's approval. You may also select on site at our plant.

Damage is established through loading photos and insurance. For manufacturing defects a replacement is sent; for transit damage insurance applies. We ask that damage be reported within 7 days.

Marble suits interiors, granite and basalt exteriors, and travertine both. Outdoors a brushed or flamed finish is recommended and in wet areas a honed or brushed finish.

Yes. The buyer's brand can be used on wooden crates, tags and bundle labels. The minimum order is two containers and the first print needs an extra ten working days.

Yes. Buyer visits are by appointment; transfers from İzmir or Afyon airport, an interpreter and a quarry tour are arranged free of charge.